Client:

Frog is Poland's leading convenience retail chain, with over 11,000 franchised stores. The chain's philosophy is based on proximity to stores, a curated and tailored product range, thoughtful services, and a convenient shopping experience. All these elements help with everyday life, make the world more convenient, and free up time.

Client Mission and Values:

"The Żabka Group's mission is to create value by simplifying people's lives. Their values define who they want to be and how they want to act. They create a coherent and structured system of thoughts, attitudes, and behaviors that allows them to build a team guided by the same principles. Żabka's key values are ambition, openness, responsibility, and credibility." In the chain of stores Frog Over 4.1 million transactions are performed daily, and the Żappka application is used by over 10 million users.  

Selected products and their applications:

Two solutions provided by Imago Poland were used in Żabka chain stores:

• Imago A10 panel computer with Android
  Selected as an alternative to traditional lottery machines, which were too large and took up valuable counter space, the A10 panel is a compact, lightweight, and aesthetically pleasing touchscreen device that serves as an excellent display and interface for lottery games. This allowed us to reclaim retail space without sacrificing functionality.
• Imago Tree mounting system with cash register holders
  This modular solution allows you to integrate all the necessary checkout equipment in one place. VESA mounts (e.g., for a screen) and arms with holders for payment terminals, printers, and other components can be attached to the central column. This allows each checkout station to be configured to suit the store's layout without compromising workspace.

Both solutions have one thing in common: adaptation to actual working conditions and limited spacethat Żabka stores are facing.

How did Imago Poland solutions improve the operation of the store chain?

• Compact lottery terminal

Traditional lottery machines were large, often occupying a significant portion of the store counter. Żabka needed a solution that would retain full functionality, but in a much smaller form factor. Imago A10 It perfectly met this need—its small size, touchscreen, fast operation, and compatibility with Android apps allowed for efficient game play without taking up any display space. This allowed for reuse of counter space, for example, for displaying impulse buys.

• Order at the checkout counter

At Żabka chain stores, efficient and intuitive checkout operation is key. Thanks to the use of Imago Tree mounting system, it was possible to organize all the necessary devices in one coherent layout – on a single system. The same solution can accommodate both the screen and the payment terminal, and if necessary, other elements, such as a fiscal printer or additional accessories. This approach allowed for maintaining order, freeing up space on the counter, reducing the number of cables and accessories, while also providing easy access to all the functions needed for everyday customer service.

Thanks to the modularity of the system, each station could be configured according to the actual needs of the store – without compromising on functionality or aesthetics.

What makes our solutions stand out?

At the supplier selection stage, Żabka was primarily concerned with compactness, reliability and flexibility of use – and these are the features that distinguished Imago Poland solutions.

A10 Android Panel Computer It met our needs precisely: it was lightweight, compact, and yet fully functional. Its operation is intuitive, and application installation is seamless. Importantly, from a retail network perspective, the device is stable and fast. It proved to be an excellent terminal for lottery games, in locations where every inch of space is at a premium.

On the other hand Imago Tree mounting system gave Żabka the ability to organize its checkout space—but not just aesthetically. Thanks to this solution, they were able to integrate all the necessary devices in one place: a screen, a payment terminal, and, if necessary, a printer or other components. The system is modular, so it can be easily adapted to various store layouts. This is a significant advantage for larger-scale implementations.

Cooperation

In our collaboration with Żabka, special emphasis was placed on continuity of supply, the ability to personalize devices to individual customer needs, and maintaining a consistent configuration throughout the product's long life cycle. Solutions implemented in this chain's stores are designed with real working conditions and limited space in mind, enabling their effective and repeatable use on a nationwide scale. The collaboration is based on a partnership approach – the Żabka team appreciates the efficient communication, professional support, and technical advice available at every stage of implementation. The combination of high-quality components and a flexible approach to customer needs allows for the effective implementation of design assumptions in the dynamic environment of a retail chain.